FAQs

Is all the jewellery you sell made from 925 sterling silver?

Yes. We only sell 925 sterling silver. We do not sell any plated jewellery or jewellery made from other metals such as pewter or silver plate.

What is sterling silver?

Pure silver is a soft precious metal and for this reason it needs to be 'strengthened' in order to make jewellery. Sterling silver is an alloy of 92.5% pure silver and 7.5% copper or other metal. The millesimal fineness, the system for measuring the purity of precious metals such as gold and silver, indicates the parts per thousand of pure metal by mass in the alloy. As sterling silver is 92.5% silver in the alloy, its millesimal fineness is 925 hence you see sterling silver referred to as 925 silver. 

Is your jewellery nickel free?

Yes. Our jewellery is guaranteed 925 silver and complies with the terms of the 76/769/EEC Nickel Directive.

Can Sterling Silver tarnish?

Yes, it most definitely can! As with most things, your jewellery should be cleaned regularly to avoid tarnish. You should also clean your jewellery before storing for any length of time to keep tarnishing to a minimum

Payment via PayPal

If you would like to pay via PayPal please contact us and we can assist you

Can I place my order over the phone?

Yes. Please email us your telephone number at silverpaganjewelleryshop@gmail.com and we will call you back and take your order and payment details

Can I return an item even if it is not faulty?

Yes. We provide a no quibble 7 day money back guarantee. We will issue a refund or a replacement - it's your choice. See "Shipping and Returns" for full details.

In which country are you based?

We are based in the United Kingdom. All orders are shipped from the UK worldwide.

Do you sell to Traders or Wholesale your jewellery?

Please email us at silverpaganjewelleryshop@gmail.com with your details and we will contact you directly